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What Our Legal Framework Means for You

p99soft operates under a clear set of terms that govern how your account, your data, and your activity on this platform are handled — and where local law…

Terms of UsePrivacy PolicyCookie PolicyAccount ConditionsContact Rights
p99soft What Our Legal Framework Means for You
REACH OUR TEAM

Contact Us About Legal or Policy Matters

If you have a question about our terms, want to exercise a data right, or need clarification on how a specific policy applies to your account…

Email Support Send your legal query or data request directly to our policy team by email.
Live Chat Use the live chat window on the platform for immediate queries about account conditions…
Help Centre Our help centre contains plain-language summaries of each policy section, including how to request…
HOW WE HANDLE THIS

Data, Cookies, Security and Your Account

p99soft takes a straightforward approach to the six areas that matter most when it comes to your legal standing on this platform.

Data We Collect

We collect the data needed to run your account: name, contact details, payment identifiers for UPI or Paytm, and activity logs. Nothing beyond what is operationally necessary for your account or legally required.

Cookie Handling

Cookies on p99soft cover session management, security tokens, and analytics. You can adjust non-essential cookies through the consent banner on your first visit, or update preferences at any time in your account settings.

Account Security

Your account password is hashed and never stored in plain text. Two-factor authentication is available and we notify you by email whenever a new device is used to log in, so you know immediately if access was unexpected.

Data Retention

We retain your account data for the period required by applicable law and for up to 30 days after account closure to resolve any outstanding disputes. After that window, personal data is permanently deleted from live systems.

Who to Contact

For data access requests, corrections, or deletion requests, write to our Data Officer at the email address listed in the help centre. Provide your registered email and the specific action requested for fastest processing.

Requesting Changes

To update incorrect personal data or withdraw consent for non-essential data processing, submit a request through live chat or email. We action verified requests within seven working days and confirm completion by email.

What You Asked About Our Legal Terms

These are the questions our account holders raise most often about their rights, our data practices, and how our terms work in practice. If yours is not here, reach out through live chat or email.

Our terms apply where local law permits access to the platform. Whether they apply to you depends on the law in your specific state or region within India. Check local regulations before opening an account.

We hold your name, registered email, contact number, payment identifiers such as your UPI handle or linked Paytm number, and a log of account activity. You can request a full copy of this data at any time.

Send a deletion request to our Data Officer by email with your registered account email as a subject header. We will verify your identity, delete live data within seven working days, and confirm the deletion to you.

Yes. Open your account settings, navigate to Privacy Preferences, and adjust your cookie consent choices at any time. Changes take effect on your next session. Essential security cookies cannot be disabled as they keep your account safe.

We send a notification to your registered email each time we update a policy. The email includes a summary of what changed and the date the new terms take effect, giving you time to review before they apply.

We do not sell your personal data. We share data only with service providers who process it on our behalf — such as payment processors like PhonePe — under strict contractual obligations that limit how those providers can use it.

We retain your data for up to 30 days after closure to handle any outstanding disputes or regulatory requirements. After that period, personal data is permanently removed from our live systems and backups on a rolling schedule.