Reference

Your Agreement With p99soft Starts Here

These terms and conditions set out the rights and obligations that apply when you open and use your p99soft account, including how deposits through UPI, Paytm, and PhonePe…

Account EligibilityDeposit & Withdrawal RulesFair Use PolicyDispute ResolutionJurisdiction Notice

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What These Terms Cover and How They Apply

p99soft Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms govern every interaction you have with the platform — from account creation and wallet funding through UPI, Paytm, or PhonePe, to how you access game rooms including Lightning Roulette, Aviator, and Rummy. Access and eligibility depend on local law and are available only where

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local law permits. We may update these terms periodically; the version published on this page on the date of your session is the version that applies. Continued use of your account after any update is treated as acceptance. If any clause is found unenforceable under applicable
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Indian law, the remaining clauses stay in full effect. These terms are governed by and interpreted in line with applicable Indian legislation.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms and conditions is unclear, or if you want to raise a concern about how a specific clause applies to your…

HOW WE OPERATE

Account Security, Data and Your Rights

Understanding how we handle your data, secure your account, and process requests for changes is central to these terms.

Data Handling

We collect only the account and transaction data needed to operate the service. That includes your UPI, Paytm, or PhonePe payment records, login history, and in-session activity. Data is stored on secured servers and is never sold to third parties outside of legal obligations.

Cookie Policy

Cookies on p99soft are used to keep your session active, remember your preferred language and region settings, and measure how pages are used. You can manage cookie preferences through your browser at any time; declining non-essential cookies does not affect your account access.

Account Security

Your account is protected by password authentication and optional two-factor verification via your registered mobile number. We never ask for your password through chat or email — any such request should be reported to support immediately using the live chat channel.

Data Retention

We keep account and transaction records for the period required under applicable Indian financial and tax regulations. Once that retention period ends, personal data that is no longer needed for legal compliance is deleted or anonymised in line with our data schedule.

Who to Contact

For any request concerning your personal data — access, correction, or deletion — write to our designated data contact via the support email address. We acknowledge requests within 48 hours and aim to complete them within the timeframe required by applicable law.

Requesting Changes

To update your registered name, mobile number, or linked UPI or PhonePe details, submit a verified request through account settings or support. Changes to financial details require identity re-verification to protect your account against unauthorised modifications.

Common Questions About These Terms and Conditions

The answers below address the questions we receive most often about how these terms and conditions apply to your account. If your question is not listed here, reach us through live chat or email and we will respond with a written answer that you can keep for your records.

Yes. These terms and conditions cover your entire account and every game room you access through it, including Aviator, Lightning Roulette, Rummy, and Bingo. The same rules on fair use, account conduct, and dispute resolution apply regardless of which game room you enter.

We may update these terms at any time. The version in effect on the date of your session is the one that governs that session. We recommend checking this page periodically. Continued use of your account after a published update constitutes acceptance of the revised terms.

Contact our support team first — most disputes are resolved at that stage. If the issue cannot be resolved informally, the dispute-resolution clause in these terms sets out the escalation process, which is governed by applicable Indian law.

Deposits through UPI, Paytm, and PhonePe are governed by the payment and wallet section of these terms. That section covers processing times, failed transaction procedures, and the conditions under which a deposit may be held pending verification of your account details.

Send a written data-access request to our support email address. We acknowledge it within 48 hours and provide the requested data within the period required under applicable Indian law, subject to identity verification to protect your account security.

Breaches include creating multiple accounts, attempting to manipulate game outcomes, providing false identity documents, misusing promotional access, or engaging in any conduct that violates applicable Indian law. A confirmed breach may result in account suspension pending review.

These terms are currently published in English, which is the authoritative version. We are working on regional language versions for common Indian languages. Until those are available, the English text on this page is the binding version for all accounts.

Your Agreement With p99soft Starts Here

Reach Us About These Terms

Account Security, Data and Your Rights

Data Handling

Cookie Policy

Account Security

Data Retention

Who to Contact

Requesting Changes

Common Questions About These Terms and Conditions

01 Do these terms apply to every game I access, including Aviator and Lightning Roulette?

02 Can these terms and conditions change after I open my account?

03 What happens if I disagree with a decision made under these terms?

04 How do the terms address deposits made through UPI, Paytm, or PhonePe?

05 How can I request a copy of the data p99soft holds about me?

06 What conduct is considered a breach of these terms and conditions?

07 Are these terms and conditions available in regional Indian languages?

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